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UP A CREEK Party Questions  BeFoRe YoU BooK & HOW to BooK!

“How do I schedule a party?” 
1) Call 256-270-8570 to check availability for your preferred day & time!  
2) Pay a non-refundable 50% deposit by Visa, MasterCard, Cash, or Check.  
Pick up your free invitations!
Arrive up to 15 minutes before your scheduled event.
Enjoy your party!
Pay your party balance at the end of the party. 
“What food items am I allowed to bring?”  You can bring in CAKE, CUPCAKES, ICE CREAM, & BOTTLED WATER.  Juice boxes, sodas, teas, chocolate milk, and other beverages are available for purchase at the cafe. *Private Events can bring in ANY food/beverage items they would like.
“Do you provide the paper products?” We do not provide paper products or utensils for your cake. We DO provide paper products for pizza & drink or chik-fil-a & drink combos.  
“How early can I arrive for my party?”
You can arrive up to 15 minutes prior to the start time of your event. 
“How long do we get the party area and how long do the kids get to play?”
The Crickety Creek Cabana overlooks the play center and is reserved for your private use for the entire duration of your party.  Your guests also have unlimited access to all of the center’s activities during the party!
“What if I have more guests attend than the party package I scheduled?”
We welcome as many guests as are able to attend your child’s party! Starting with a smaller party package is a great idea. You can always pay per additional child or bump UP to the next party package on the day of the event if needed.  (You may not bump down if a lesser number attends, so starting smaller is a good idea!)
“Can I decorate the Cabana for my party?”
You are welcome to bring in any tabletop decorations you would like to use for your party!  Please no taping or pinning items to the walls, especially the mural.  However, you ARE allowed to pin items to the wooden posts. 
“Do you help with the cake?”
Absolutely!  Your party comes with the full support of our staff.  We coordinate the Happy Birthday song, cake cutting, and distribution to your guests, as well as the opening of gifts if you choose to open them at the center.  We want you to enjoy this party as much as the children!  Leave all of the cleanup to us!
“What if I need to change my party date?”
To complete a party reservation you are asked to pay a non-refundable deposit equivalent to 50% of the party package of your choice.  Upon completion, that specific party time and date are reserved solely for your group.  We only have one party going on at any given time.  As a courtesy, we do allow you to change your party time or date ONE TIME up to two weeks prior to your event at no charge, as long as the requested time is available. After that, there are no allowable date or time changes. Deposits are non-refundable are non-transferable.
UP A CREEK Party Packages   
Pick a Package!
Rusty Lantern:  $235 + tax
Total Party Time: 90 minutes    12 Adventurers
Unlimited RoCk CliMBing, SuRfiNg, InFlaTaBleS, & MoRe!
Sole Use of the Private Party Area, Crickety Creek         
    Cabana for the duration of your party!
Complimentary Guest Invitations Included! 

Prickly Palms:  $285 + tax
Total Party Time: 90 minutes    18 Adventurers 
Unlimited RoCk CliMBing, SuRfiNg, InFlaTaBleS, & MoRe!
Sole Use of the Private Party Area, Crickety Creek         
    Cabana for the duration of your party!
Complimentary Guest Invitations Included! 

Rickety Ropes:  $375 + tax
Total Party Time: 90 minutes    25 Adventurers 
Unlimited RoCk CliMBing, SuRfiNg, InFlaTaBleS, & MoRe!
Sole Use of the Private Party Area, Crickety Creek         
    Cabana for the duration of your party!
Complimentary Guest Invitations Included!
    
Mountain Trek:  $435 + tax
Total Party Time: 120 minutes   30 Adventurers
Unlimited RoCk CliMBing, SuRfiNg, InFlaTaBleS, & MoRe!
Sole Use of the Private Party Area, Crickety Creek         
    Cabana for the duration of your party!
Complimentary Guest Invitations Included!    

Make it a Private Event: Just Add 50% to any party package.   
   A 50% premium added to any party package will make your event “private” & the facility will be closed to the public!  Not onlY will YoUR gueSTs be treaTed liKE V.I.P.s, it will also bump your party from 90 minutes to 12o minutes & giVes you UNRESTRICTED outside food/beverage item options!  Private UpgRades must be maDe in aDVance so we can announce center closure.
Optional Party Package Add-ons:
Add eVeN MoRe WoW! 
 Pizza and Drink Combo:............................+ $3.00/guest
 Chik-fil-a Nuggets and Drink Combo:.........+ $4.00/guest
 Twilight Party Upgrade:............................+ $3.00/guest
       Includes Dimmed Adventure Lighting, a Glowing 
       Necklace & Bracelet for Each Guest
 Face Painting...........................................+ $3.00/guest 
       Guests choose from one of our exciting face-painting 
       designs.  Face-painting art is performed by Up a 
       Creek staff using safe water-based paints for easy 
       removal.
 Custom Party Favors.................................+ $4.00/guest 
       Thank your guests for their gifts and attendance by 
       giving them a return pass for a walk-in adventure 
       on any day of their choice! Receive more than 55% 
       off our regular rates with this great party add-on!
       Maximum number of passes available is equal to the
       number of guests in attendance & will be customized 
       with the name of the recipient from the guest of 
       honor.

POLICIES TO REMEMBER:

*NO BIRTHDAY CAKE or OPENING PRESENTS WITHOUT A PARTY RESERVATION.

*EVERY PARTICIPATING GUEST HAS TO COMPLETE A REGISTRATION CARD TO PLAY.

*LATE ENTRY DOES NOT CONSTITUTE A LATER STAY.

*150 LB. MAXIMUM WEIGHT LIMIT FOR CLIMBING WALL.

*PARTIES ARE NOT PRIVATE EVENTS UNLESS SPECIFIED AND THE FACILITY WILL REMAIN OPEN TO OTHER CUSTOMERS UNTIL NEARING CAPACITY.

*NO GUM, TOBACCO PRODUCTS, DRUGS, SHARP OBJECTS, OR ROUGH PLAY ALLOWED.

*PARTY RESERVATION DEPOSITS ARE NON-REFUNDABLE

and NON-TRANSFERABLE.

*YOU CAN ALWAYS BUMP UP YOUR PARTY PACKAGE IF EXTRA GUESTS ATTEND AND IT IS CHEAPER TO BUMP UP RATHER THAN PAYING PER ADDITIONAL GUEST, BUT YOU CAN NOT BUMP DOWN.


UP A CREEK RESERVES THE RIGHT TO DENY ENTRY OR REQUIRE TO VACATE PREMISES BASED ON CAPACITY, OFFENSIVE BEHAVIOR, FOUL LANGUAGE, THREATENING GESTURES OR TONE, INAPPROPRIATE CLOTHING, SEVERE WEATHER, OR FAILURE TO FOLLOW WRITTEN AND/OR VERBAL REQUESTS BY STAFF.  ENTRY OR STAY WILL NOT BE PERMITTED AND POLICE NOTICED IF ATTEMPTED.  THE SAFETY AND ENJOYMENT OF OUR GUESTS IS OUR TOP PRIORITY.  WE ARE A FAMILY-ORIENTED SAFE-ZONE.

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